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Privacy Policy

ForeverVoice – Privacy Policy

Last Updated: [12/12/25]

ForeverVoice (“we,” “our,” or “us”) provides tools that help users record voice messages, organize legacy letters, and create profile information for personal storytelling and estate-related communication. This Privacy Policy explains how we collect, use, and protect your information.

By using ForeverVoice, you agree to this Privacy Policy.

 

1. Information We Collect

We collect only the information necessary to operate the ForeverVoice platform. We encourage you to read our Privacy Policy to understand how to use ForeverVoice and how to control your privacy.

1.1 Information You Provide

  • Account Information
    • Name
    • Email address
    • Password (encrypted)
  • Profile Information
    • Basic biographical details you choose to enter
    • Photos, stories, memorial content
  • Voice Recordings
    • Voice messages you upload or record directly in the app
    • Metadata such as file name, duration, and date
  • Legacy Letters / Notes
    • Written messages you create
    • Scheduled delivery information
    • Email addresses of recipients (used only to deliver letters)

1.2 Automatically Collected Information

  • Device type and browser
  • Basic usage analytics (page views, buttons clicked, errors)
  • IP address (for security and abuse prevention)

 

 

2. How We Use Your Information

We use your information for:

  • Creating and managing your account
  • Saving your recordings and legacy letters
  • Delivering scheduled letters to recipients
  • Operating, maintaining, and improving the platform
  • Providing customer support
  • Sending important service notifications (e.g., scheduled letter reminders, account updates)

We do not use your content (recordings, letters, notes) to train AI models.

 

3. How Your Information Is Shared

We do not sell or rent your personal data.

We only share information in the following cases:

  • Email Delivery Providers to send your legacy letters or verification emails
  • Cloud Storage Providers to store your recordings securely
  • Analytics Providers to understand app usage trends (non-identifiable data)
  • Legal authorities if required by law

We do not share your recordings or letters with advertisers.

Your content is never public unless you explicitly enable a public profile (future feature).

 

4. How Your Data Is Stored and Protected

We use industry-standard security measures including:

  • Encrypted passwords
  • HTTPS for all app connections
  • Encrypted storage for recordings and notes (AES-256)
  • Limited employee access with audit controls
  • Firewall and intrusion monitoring
  • Regular backups

4.1 Future Encryption Enhancements

We plan to introduce optional end-to-end encrypted vaults where only the user holds the decryption key.

 

5. How Long We Keep Your Data

We keep user-generated content for as long as your account remains active.

If you delete your account:

  • All voice recordings and legacy letters are deleted
  • Metadata is deleted
  • Logs may be retained for security and legal obligations

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct your data
  • Delete your account
  • Export your content
  • Restrict certain processing
  • Withdraw consent (for non-essential communications)

To exercise rights, contact: info@forevervoice.com

 

7. Cookies & Tracking

We use minimal, essential cookies for:

  • Session authentication
  • Basic analytics
  • Security (e.g., preventing fraudulent logins)

We do not use advertising cookies in the current version.

Details are provided in our Cookie Policy or the cookie section of our Terms of Service (depending on your setup preference).

8. Children’s Privacy

ForeverVoice is not intended for users under 16.
We do not knowingly collect information from children.

9. Third-Party Services

ForeverVoice may integrate with:

  • Email delivery services
  • Cloud hosting
  • Analytics tools
  • Future AI services (optional and fully transparent)

Each service has its own privacy practices.
We select providers with strong security reputations.

10. Changes to This Policy

We may update this policy as the product evolves.
If changes significantly affect your rights, we will notify you by email or in-app alerts.

11. Contact Us

For privacy questions or requests:

📧 support@forevervoice.com
🌐 https://ForeverVoice.com